Security

To report a lost or stolen Maspeth Federal Services ATM or debit card or to speak with a representative about your account, call (833) 357-0008.

To initiate a dispute for fraud or transactions you don't recognize or believe may be wrong, call (833) 357-0010.

Ensuring the security of your account information is one of our biggest priorities. That's why we use EnFact® from Fiserv, a state-of-the-art, real-time fraud management program that blends the best of both worlds: human analysis and automated notification. 

Experienced fraud analysts work 24/7 to watch for suspicious card activity. Voice response technology issues notifications or card status updates as needed.

If you receive a call, the agent will ask for the account holder by name and provide you with the last four digits of your account number. You will NEVER be asked to reveal any confidential information about your account.

To return a call from Fraud Prevention Services or to notify us of transactions you don't recognize, please call (833) 357-0010.