Summer 2023 Issue #14

6 CHAT WITH US! GET TO KNOW YOUR BRANCH MANAGERS Have you noticed the chat bubble that appears at the bottom corner of our website? Let ' s Talk! If you have any general inquiries or questions about your account, you can connect with us in several ways through this new feature : Chat Don ' t have time to pick up the phone? Just chat with us. Phone Enter your phone number and we ' ll reach out to you when it ' s convenient for you. Audio Speak with a representative through your computer speakers. " The best thing about being a branch manager at MFS is the leadership aspect. I get to be a part of helping my team grow and develop in their current roles and even getting them prepared for bigger roles. MFS has a clear vision and I love that its employees are included in that. " " I love being a branch manager at MFS because I love being able to lead and coach my employees while serving the community. I also love helping clients reach their goals and providing excellent customer service. " - Binu Pillai " I am new to MFS and have worked at other companies. I can say that I feel a sense of belonging here. It doesn ’ t make me feel like I am just another number. When we say “ We treat you like family ” the saying doesn ’ t only go for how we service our clients. There is a camaraderie across all departments. " " When it comes to community banks, MFS is a bank like no other. We offer great customer service and are committed to the community we serve. Not only do we get to know our customers but we get to be involved in our community through the many events we host and local organizations we are encouraged to be a part of. " We asked our branch managers what they think about working for MFS. Here ' s what they had to say : " Being a branch manager is so much more than a title, it ’ s about being a mentor, a leader and bringing people together to provide guidance and resources to achieve a goal. Being part of Maspeth Federal Savings and being able to make a positive impact not only on the lives of your teammembers but also the community is an extremely rewarding feeling! " - Subrena Singh - Jaimyline Echeverria - Michael Kearns - Gladys Mati " Being an employee of Maspeth Federal Savings for the past 31 years has been a great experience. I went from Teller, Secretary, Supervisor, Assistant Manager to now a Branch Manager. I oversee my staff and try my best to create a good work environment and also good customer service. It is a pleasure to work with everyone at MFS. " - Katherine Liguori “ As a branch manager at MFS, I believe in treating both customers and employees like they make a difference, and they will. With respect, encouragement and showing appreciation, we create a desire to treat customers well. It contributes to a higher productivity level, and motivates employees to be willing to come to work. Just a win - win for everyone! That ’ s what it ’ s all about at MFS. ” - Shivon James